APPLY TODAY

Join Our Brands in Redefining Industry Standards

APPLY TODAY

Join Our Brands in Redefining Industry Standards

Go High Level Voice AI Agent and Conversation AI Expert

Brand Fusion is a cutting-edge, end-to-end marketing and sales automation system designed to help service-based businesses attract, engage, and convert affluent clients with precision.

Position: Go High Level Voice AI Agent and Conversation AI Expert

Company: Brand Fusion

Location: Remote/PST Time Zone Preferred

About Brand Fusion

Brand Fusion is a cutting-edge, end-to-end marketing and sales automation system designed to help service-based businesses attract, engage, and convert affluent clients with precision. Unlike generic CRM and marketing platforms, Brand Fusion integrates strategy, AI-driven automation, customizable templates, and holistic lead management into a seamless ecosystem, eliminating inefficiencies and guesswork. It empowers businesses to streamline their client journey, from first contact to conversion, with highly personalized and data-driven interactions. By combining sophisticated automation with strategic oversight, Brand Fusion ensures businesses maximize profitability, optimize marketing efforts, and maintain a premium brand experience—without the typical complexity or wasted effort.

Role Summary: Voice AI Agent and Conversation AI Expert

The Go High Level Voice AI Agent and Conversation AI Expert is responsible for designing, implementing, and optimizing AI-driven voice and conversational automation within the Go High Level platform. This role focuses on leveraging advanced speech recognition, natural language processing (NLP), and AI-powered workflows to enhance customer interactions, streamline business operations, and improve lead conversion. The expert will configure and customize AI agents to handle inbound calls, capture customer data, trigger automated workflows, and seamlessly integrate with CRM and marketing automation tools. Their primary objective is to ensure that AI-driven conversations feel natural, deliver accurate responses, and align with brand voice while optimizing efficiency and reducing the need for human intervention.

Beyond technical execution, this role involves ongoing performance analysis, troubleshooting, and enhancement of AI voice and chatbot interactions to maximize engagement and effectiveness. The expert will collaborate with marketing, sales, and customer service teams to align AI functionalities with business objectives, ensuring the automation strategy supports lead generation, customer experience, and revenue growth. Strong analytical skills, AI model training expertise, and the ability to refine AI responses based on real-time data are crucial. Additionally, they will stay ahead of AI trends, platform updates, and best practices to continuously improve the AI agent’s accuracy, adaptability, and impact.

Key Responsibilities

Design, configure, and implement Go High Level Voice AI Agents and Conversation AI solutions to handle inbound calls, automate workflows, and enhance customer engagement.

Train and fine-tune AI models to ensure natural, accurate, and brand-aligned interactions, optimizing speech recognition and NLP capabilities.
Monitor, analyze, and improve AI-driven conversations, leveraging real-time data and user feedback to enhance accuracy, response quality, and engagement rates.

Integrate AI voice and chatbot functionalities with CRM, sales funnels, and marketing automation tools to create seamless end-to-end customer journeys.
Develop and refine automated workflows triggered by AI-driven interactions, ensuring smooth transitions between AI handling and human intervention when necessary.
Customize call actions such as data collection, appointment scheduling, SMS follow-ups, and call routing to maximize lead conversion and operational efficiency.
Work closely with marketing, sales, and customer service teams to align AI-driven automation with business goals and customer needs.
Stay updated on AI advancements, Go High Level updates, and industry best practices to continuously improve AI agent performance and customer experience.
Troubleshoot system issues, implement enhancements, and provide training to internal teams on optimizing AI-powered interactions.

Desired Qualities

AI & Automation Expertise: Deep understanding of AI-driven voice and conversational automation, including speech recognition, NLP, and chatbot optimization.

Strategic & Analytical Thinking: Ability to assess AI performance, interpret data insights, and refine automation strategies to maximize efficiency and engagement.

Tech-Savvy & Adaptive: Quick to learn new technologies, stay ahead of AI trends, and troubleshoot evolving system challenges with a proactive approach.

Attention to Detail: Meticulous in configuring AI workflows, refining conversational accuracy, and ensuring seamless system integrations.

Customer-Centric Mindset: Focused on creating AI-driven interactions that feel natural, align with brand voice, and enhance the overall client experience.

Collaborative & Communicative: Strong ability to work cross-functionally with marketing, sales, and customer service teams to align AI solutions with business objectives.

Problem-Solving & Innovation: A solution-oriented mindset, always looking for ways to improve automation efficiency, reduce friction, and drive better results.

Requirements

Minimum 3 years of experience in AI-driven voice automation, NLP, chatbot development, or related fields, with the ability to quickly learn and implement Go High Level’s Voice AI Agent and Conversation AI features.
Strong understanding of AI voice agents, speech recognition, automation workflows, and integrations with CRM, marketing, and sales systems.
Proven ability to analyze AI performance metrics, troubleshoot system issues, and refine conversational models for improved accuracy and engagement.
Excellent ability to work cross-functionally with marketing, sales, and customer service teams to align AI automation with business goals.

What We Offer:

The opportunity to be on a woman-led team that is re-writing the rules of entrepreneurship and making history in the process.
Flexible, remote work providing you the freedom you desire.
Ample opportunities for personal and professional growth in a fast-paced, innovative team with an opportunity to climb the entrepreneurship rocketship.
Competitive base plus opportunities for performance bonuses and profit sharing.

How to Apply:

Submit your resume, a results-driven cover letter showcasing your expertise in AI-driven voice automation, chatbot development, and workflow optimization, along with concrete examples of how you've enhanced customer interactions through AI technology.

At Brand Fusion, we integrate strategic automation with seamless customer engagement to help businesses attract and convert high-value clients effortlessly. If you're ready to revolutionize AI-driven conversations and optimize business efficiency, we look forward to your application.